Can't delete deck from cloud

Can't delete deck from cloud

Postby jasohara » Tue Feb 11, 2025 12:54 pm

Ernie,

I'm having trouble syncing a deck and as part of me trying to figure that out, I want to delete a deck in the cloud (which I think was duplicated). It's listed in "Decks in Cloud" but when I select it and do the Sync, the deck is still there. How do I delete it? I'm assuming I go to Sync>Delete>Toggle the deck to be deleted then click "Sync", is that correct?

Thanks!
jasohara
 
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Re: Can't delete deck from cloud

Postby Ernie » Wed Feb 12, 2025 7:25 am

First off, you can't have two decks with the same name with Sync (in the cloud). It will give an error if you try.

Global Options > Sync > Delete. Turn on then tap "Delete Selected Decks (in Cloud)". You should see the deck go away in this screen. If you have the deck on your device, it will not be deleted there. So if that's the case, delete the normal way by going to main "Decks" screen, swipe left on deck, Delete... (or if Android, tap Edit, Delete...)

To sync, you go to device # 1, decks to sync, find your deck in "Local Only", turn on, and sync (by tapping button or opening or closing app). On your other device, go to "decks to sync" and find the deck in "cloud only". Turn on. Sync. You should not see the deck in your deck listing.

If you look carefully, decks that are syncing have a light gray bar along the right side in the main Decks screen. If you have to decks with the same name in your main Decks screen, find the one that's being sync, and the one that's not, and delete the one that's not.

Hopefully this helps.
Ernie
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Re: Can't delete deck from cloud

Postby jasohara » Wed Feb 12, 2025 5:35 pm

Thanks much Ernie.

Yes, understood on not having two decks with the same name.

Re "Global Options > Sync > Delete. Turn on then tap "Delete Selected Decks (in Cloud)". You should see the deck go away in this screen." Yes, at first I didn't realize the "Delete Selected Decks (in Cloud)" was a tap option (since it was already there when I went into that section), I thought it was just a title, doh. Btw, I'm not sure if it's doable but it would be good if this line changed color when a deck is selected to be deleted to draw the users attention to this function as being (now) active (upon selection of a deck). Admittedly, this could just be me so feel free to ignore.

Okay, so I did all the deletions at all points (cloud and device(s)) and created a new file in my Google Drive just to start everything from scratch. I re-started by adding that new file as a new deck addition. That worked just fine and it's in both the cloud and my device(s) and being synced. I very much appreciate you pointing out the light gray bar at the right side of the deck which designates that it's being synced, I didn't notice that before.

So now where I am is the new deck has been downloaded, its being synched with the server (gray bar at side) but it now seems like the server/cloud isn't being updated when changes are made to the spreadsheet in Google Drive. This was my initial problem, I can't seem to get the changes/adds/deletions in the google sheet reflected by the sync. Is there something else I'm missing?

Thanks!
jasohara
 
Posts: 3
Joined: Sun Jan 19, 2025 1:36 pm

Re: Can't delete deck from cloud

Postby Ernie » Wed Feb 12, 2025 8:49 pm

Google Drive is independent of Sync. There is no auto-sync with Google Drive, OneDrive, or Dropbox. If you updated google drive, to update the app, swipe left on the deck, tap "Edit". Notice the "deck code". That's where the app will download again from. Tap "download/update"... This will download the new set of cards from Google Drive, and update your existing deck. This is the procedure to update from Google Drive. You do this on just one of your devices. The other will be updated through the Sync feature.
Ernie
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Location: San Francisco / Taiwan

Re: Can't delete deck from cloud

Postby Guest » Thu Feb 13, 2025 8:11 am

Ahhh...the old swipe left trick, that never even dawned on me. It worked perfectly, thanks and very much appreciated!!
Guest
 

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