Deck update from google sheets does not work

Deck update from google sheets does not work

Postby frimipiso » Sun Apr 14, 2019 2:17 am

Hi,
I really love flashcards deluxe and have been using it for years. However, now I am having problems updating flashcards from Google Drive.





This is what I do:





- choose download/update deck from Edit menu

- select login

- select google a account

- a big empty window appears with a moving circle in different colors which does not disappear

- if I press back I get a Google message saying that the command was terninated or that I could not be logged in.





What can I do? I am under time pressure because I have an exam coming up


Thanks and best regards from Munich





Jens
frimipiso
 
Posts: 9
Joined: Mon Jun 01, 2015 2:37 am

Re: Deck update from google sheets does not work

Postby Ernie » Sun Apr 14, 2019 5:35 am

Hi Jens,

I emailed you:

I don’t know of any problem with Google Drive. I tried a login now and it work for me.

Instead of download/update, tap + at main Decks screen to add a new deck, then tap Google Drive.
Do you now see a login button? Tap and try to login in.

If this doesn’t work:
1) Do you have the latest version of Flashcards Deluxe?
2) I’d try to restart the device and also try a different internet connection (e.g. 4G vs Wi-Fi)

If it still doesn’t work, you might try another method, such as Dropbox or using my website to transfer flashcards.


Ernie
Ernie
Site Admin
 
Posts: 5009
Joined: Fri Oct 01, 2010 6:12 pm
Location: San Francisco / Taiwan

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