by Ernie » Thu Aug 18, 2011 10:39 pm
Hi Stephen,
Sorry for the trouble. Hmmm, I'm not really sure. I just tried a test myself and it worked ok.
My first thought would be... the question it asks is "Keep existing pictures to speed up download" and the default is "Yes" on the right. Is it possible you kept answering "Yes", thinking the question was "replace media"?
If this happens again, here is what I'd recommend...
1) Download your deck as a brand new deck and see how it looks. If it looks ok, you know the pictures on the server are ok.
2) Try updating your deck and answer "No" to keep existing pictures. If your picture is not updated, let me know and don't change anything on the server and we can take it from there.
Ernie
Hi Stephen,
Sorry for the trouble. Hmmm, I'm not really sure. I just tried a test myself and it worked ok.
My first thought would be... the question it asks is "Keep existing pictures to speed up download" and the default is "Yes" on the right. Is it possible you kept answering "Yes", thinking the question was "replace media"?
If this happens again, here is what I'd recommend...
1) Download your deck as a brand new deck and see how it looks. If it looks ok, you know the pictures on the server are ok.
2) Try updating your deck and answer "No" to keep existing pictures. If your picture is not updated, let me know and don't change anything on the server and we can take it from there.
Ernie